Coverage and Performance
Day & Ross General Freight is more than a trucking firm. It is a
comprehensive transportation system. We have the services, coverage, performance, equipment and
technology to meet any of your shipping needs, as well as a team of Specialists to
manage your transportation and distribution requirements.
- One of Canada’s largest fleets with 34 terminals serving all 10 Canadian Provinces
- Exclusive partnership with R+L Carriers provides coverage of all of the USA including Hawaii,
Alaska and Puerto Rico
- Well-maintained fleet of vehicles including over 1200 power units and over 2000 dry,
temperature controlled, special commodity and LCV trailers
- Direct service to over 90% of Canada’s population
- LTL and TL for both dry goods and goods that require climate control
- Asset-based infrastructure – people, terminals and equipment
- Consistent, on-time reliable service across North America
- More than 60 years of experience
- A Canada’s 50 Best Managed company
- A Shipper’s Choice and Carrier of Choice Award winner
- A Smartway Transport certified partner
Customer Service
- Centralized bilingual customer call center
- Specialized customer service programs such as TLC and 3rd Party pick up
- Pro-active trace program
- Inside sales coordinators
- National sales support
Technology
- Utilizing IBM AS/400 Technology
- Centralized billing and POD’s
- Auto rating
- Automated call taking and dispatch
- On-line loss control
- Centralized linehaul dispatch
- Computerized equipment maintenance program
- Multiple EDI transaction sets
- www.dayross.ca
- 24 hour accessibility to your freight status
- State-of-the-art information technology with end-to-end visibility
- Intouch- In cab GPS tracking and cellular communications
- Routronics
- Individual Customer Report Cards
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